does not show preview

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ramiroflores
Posts: 1
Joined: Thu Jun 13, 2024 7:08 am

does not show preview

Post by ramiroflores »

Windows 10 Version 21H2 (Build 19044.3803)

using it for years, it was working as intended and suddenly and seemingly for no reason it stopped showing previews in the preview pane, and icons are not shwon either

oddly if i try to disable the preview pane the software hangs, left it for hours like that and it doesnt come back, it simply freezes

what didnt help:
  • restart computer
  • tried stopping and restarting the service -tried uninstalling and installing again
  • clear windows temp files
void
Developer
Posts: 16665
Joined: Fri Oct 16, 2009 11:31 pm

Re: does not show preview

Post by void »

Please make sure Everything is installed correctly and running as a standard user:
  • In Everything, from the Tools menu, click Options.
  • Click the General tab on the left.
  • Check Store settings and data in %APPDATA%\Everything.
  • Uncheck Run as administrator.
  • Check Everything Service. (Please make sure this is tick-checked and not square-checked)
  • Click OK.
  • Exit Everything (right click the Everything tray icon and click Exit).
  • Restart Everything.


Please try rebuilding thumbnail cache:

From the Start menu, type in the following search:

cmd

click Command prompt.

In the command prompt, navigate to local app data folder by typing in the following and pressing enter:

cd %localappdata%\Microsoft\Windows\Explorer

Remove the hidden attribute from the icon cache database by typing the following and pressing enter:

attrib thumbcache_*.db -h

Terminate Everything by typing the following and pressing enter:

taskkill /f /im everything.exe

Terminate Windows Explorer by typing the following and pressing enter:

taskkill /f /im explorer.exe

Delete the thumbnail cache database by typing the following and pressing enter:

del thumbcache_*.db

Restart Windows Explorer by typing the following and pressing enter:

explorer



Does the issue persist?
sirace135
Posts: 2
Joined: Fri Jun 21, 2024 9:33 am

Re: does not show preview

Post by sirace135 »

I just signed up to report the same exact behavior.
I even tried updating to the latest 1.5a version and still the same exact issue.

I've been using it for a long time now without a single problem.
For now to make it usable at all I have to disable the preview pane the moment I open everything before searching for anything otherwise it hangs.
Sometimes it will search ok and simply not show any previews at all.

I tried the recommended steps outlined in your instructions and issue persists.
Windows 11 Pro 22H2 Build 22621.3737
Everything version 1.5.0.1383a x64
sirace135
Posts: 2
Joined: Fri Jun 21, 2024 9:33 am

Re: does not show preview

Post by sirace135 »

Actually, I ran a fresh reboot of the PC, then went through the cache rebuild steps again while Everything was closed
Then rebooted once more and previews are working again.
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