Freeze on Opening PDF

[nesedenyana]

Anybody else experiences freeze when double-clicking the PDF from content search results?

[NotNull]

First guess: you are running Everything as administrator and use Adobe Reader.
([Administrator] will be shown in Everything's title bar)


Ttry running Everything as a standard user and see if that helps:

• In Everything, from the Tools menu, click Options.
• Click the General tab on the left.
• Check Store settings and data in %APPDATA%\Everything.
• Uncheck Run as administrator.
• Check Everything Service. (Please make sure this is tick-checked and not square-checked)
• Click OK.
• Exit Everything (right click the Everything tray icon and click Exit).
• Restart Everything.

[nesedenyana]

Hi, thanks for the answer.
It's not the case. All the settings are already as you said. But you can see the behaviour in the video here: https://1drv.ms/v/s!Aoa3tihSXbBwsagZpWDG2N2UvzaEcQ

[NotNull]

All the settings are already as you said.

Good! Then it's time for a second guess

(which I don't have at the moment ..)
Was there any activity shown in the statusbar? (like a progress bar)


And thanks for the video. That helps.

[nesedenyana]

Unfortunately not.

[NotNull]

Third guess ...
Did you have the preview pane open? Try with that pane closed.
If that solves the issue, upgrade to version 1.5.0.1338a as that version fixes a couple of preview issues.

[void]

Could you please send me a mini crash dump.

• Keep Everything frozen in the background.
• Download Process Explorer from Microsoft:
  https://docs.microsoft.com/en-us/sysinternals/downloads/process-explorer
• In Process Explorer, select Everything.exe (If there is two, select the one using the most memory)
• Right click Everything64.exe and under Create Dump, select Create Mini Dump.
• Choose a filename and click Save.
• Please send this file to support@voidtools.com

Privacy