When I right-click on a file in Everything, the program exits and crashes

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dongdong
Posts: 5
Joined: Tue Oct 22, 2024 11:18 am

When I right-click on a file in Everything, the program exits and crashes

Post by dongdong »

When I right-click on a file with a PDF extension in Everything and select, the program freezes and then crashes. This happens every time I test it, regardless of the PDF file. However, when I run Everything in administrator mode, the program works normally. Why is this happening?

Everything 1.4.1.1026(64)
Windows11
therube
Posts: 4953
Joined: Thu Sep 03, 2009 6:48 pm

Re: When I right-click on a file in Everything, the program exits and crashes

Post by therube »

Do you get the same crash in Windows Explorer on PDFs?

Have PDF related items in your context-menu?

Have a look at ShellExView & disable said content-menu related item & see if the crash persists.

What was the item & is that installed/running as a normal user or as an Admin level user?
void
Developer
Posts: 16665
Joined: Fri Oct 16, 2009 11:31 pm

Re: When I right-click on a file in Everything, the program exits and crashes

Post by void »

What PDF viewer are you using?

The PDF context menu shell extension from Office Plus is currently crashing Everything.

I don't have a fix at this stage.

To disable shell extensions in Everything:
Copy and paste the following into your Everything search box:
/context_menu_shell_extensions=0
Press ENTER in your Everything search box.
If successful, context_menu_shell_extensions=0 is shown in the status bar for a few seconds.

Please try a different PDF viewer.
dongdong
Posts: 5
Joined: Tue Oct 22, 2024 11:18 am

Re: When I right-click on a file in Everything, the program exits and crashes

Post by dongdong »

therube wrote: Tue Oct 22, 2024 8:08 pm Do you get the same crash in Windows Explorer on PDFs?

Have PDF related items in your context-menu?

Have a look at ShellExView & disable said content-menu related item & see if the crash persists.

What was the item & is that installed/running as a normal user or as an Admin level user?
This problem is not encountered in Windows Resource Management.

Right click has the common browser PDF open option.

I as normal user In Everything, right-click any PDF file will appear program exit.
dongdong
Posts: 5
Joined: Tue Oct 22, 2024 11:18 am

Re: When I right-click on a file in Everything, the program exits and crashes

Post by dongdong »

void wrote: Tue Oct 22, 2024 9:36 pm What PDF viewer are you using?

The PDF context menu shell extension from Office Plus is currently crashing Everything.

I don't have a fix at this stage.

To disable shell extensions in Everything:
Copy and paste the following into your Everything search box:
/context_menu_shell_extensions=0
Press ENTER in your Everything search box.
If successful, context_menu_shell_extensions=0 is shown in the status bar for a few seconds.

Please try a different PDF viewer.
I didn't open the PDF file, I just right-click in "Everything" to look at the up and down menu bar options, and then the program stuttered out.
horst.epp
Posts: 1443
Joined: Fri Apr 04, 2014 3:24 pm

Re: When I right-click on a file in Everything, the program exits and crashes

Post by horst.epp »

There is no general problem for the right click context menu of PDF files in Everything.
I have the PDF-XChange tool as PDF editor and viewer installed and get no such crash.

So I guess you have a faulty context menu handler for PDF
or problems with the installed PDF application.
______________________________________________________
Windows 11 Home Version 24H2 (OS Build 26100.2033)
Everything 1.5.0.1383a (x64), Everything Toolbar 1.5.1
dongdong
Posts: 5
Joined: Tue Oct 22, 2024 11:18 am

Re: When I right-click on a file in Everything, the program exits and crashes

Post by dongdong »

horst.epp wrote: Wed Oct 23, 2024 4:42 pm There is no general problem for the right click context menu of PDF files in Everything.
I have the PDF-XChange tool as PDF editor and viewer installed and get no such crash.

So I guess you have a faulty context menu handler for PDF
or problems with the installed PDF application.
______________________________________________________
Windows 11 Home Version 24H2 (OS Build 26100.2033)
Everything 1.5.0.1383a (x64), Everything Toolbar 1.5.1
When I switched to Everything 1.4.1.1026(32) or the older version Everything 1.4.1.1009(64), there was no problem, and it worked fine.

why is this?
______________________________________________________
Windows 11 家庭版 23H2
horst.epp
Posts: 1443
Joined: Fri Apr 04, 2014 3:24 pm

Re: When I right-click on a file in Everything, the program exits and crashes

Post by horst.epp »

dongdong wrote: Thu Oct 24, 2024 3:10 am
When I switched to Everything 1.4.1.1026(32) or the older version Everything 1.4.1.1009(64), there was no problem, and it worked fine.

why is this?
______________________________________________________
Windows 11 家庭版 23H2
Crashes happen when programs make calls with wrong parameters
or write into memory which doesn't belong to it.
Memory Layout and calls are changing between versions.

You still didn't provide any info about your installed PDF tool.
Also, what was the result of disabling context menu handlers as suggested ?
void
Developer
Posts: 16665
Joined: Fri Oct 16, 2009 11:31 pm

Re: When I right-click on a file in Everything, the program exits and crashes

Post by void »

The x86 (32bit) version will not load x64 context menu shell extensions.

There was no changes to the context menu between versions 1009 and 1026.
dongdong
Posts: 5
Joined: Tue Oct 22, 2024 11:18 am

Re: When I right-click on a file in Everything, the program exits and crashes

Post by dongdong »

horst.epp wrote: Thu Oct 24, 2024 10:29 am
dongdong wrote: Thu Oct 24, 2024 3:10 am
When I switched to Everything 1.4.1.1026(32) or the older version Everything 1.4.1.1009(64), there was no problem, and it worked fine.

why is this?
______________________________________________________
Windows 11 家庭版 23H2
Crashes happen when programs make calls with wrong parameters
or write into memory which doesn't belong to it.
Memory Layout and calls are changing between versions.

You still didn't provide any info about your installed PDF tool.
Also, what was the result of disabling context menu handlers as suggested ?
void wrote: Thu Oct 24, 2024 10:40 am The x86 (32bit) version will not load x64 context menu shell extensions.

There was no changes to the context menu between versions 1009 and 1026.
Thank you for your advice. It helped me find the cause of the problem, which was caused by a PDF plug-in in Office. I have already uninstalled the plug-in, and now everything is back to normal.
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