Not finding all files

[denison]

I've been using Everything for years and it is an indispensable tool for me, but lately I'm experiencing problems with finding all the files in my folders.

I already:
Uninstalled and reinstalled it;
Ran it as an admin;
Did ALL the steps in the troubleshoot session of their website;
Tried all the tips in other threads of the same issue I could find.

Nothing worked.

As an example, I'm trying to find all the files in a particular folder, which have 94 files of 10 different extensions, but Everything just finds 13 files.

After trying all sorts of different things I find quite interesting that when I add the C: to the Folders list in the Options window Everything finds 26 files. And if I also add the folder path which I want to find the files it finds 40 files.

Nothing that I tried (and I already spent several hours trying to fix this issue) did Everything find all the 94 files.

Any help, please?

[void]

Please make sure no search options are checked under the Search menu (eg: uncheck match case, uncheck match whole words, uncheck regex)

Please make sure the Everything filter is active under the Search menu.

Please make sure these files are not excluded from Tools -> Options -> Exclude.



Please make sure Everything is installed correctly and running as a standard user:

• In Everything, from the Tools menu, click Options.
• Click the General tab on the left.
• Check Store settings and data in %APPDATA%\Everything.
• Uncheck Run as administrator.
• Check Everything Service. (Please make sure this is tick-checked and not square-checked)
• Click OK.
• Exit Everything (right click the Everything tray icon and click Exit).
• Restart Everything.

Please check your drive for errors:

• Please backup anything important on your drive before checking it for errors.
• In Windows Explorer, right click your drive and click Properties.
• Click the Tools tab.
• Click Check now...
• Click Start
• If prompted to schedule a scan on the next restart, click Yes.

Please try forcing a rebuild:

• In Everything, from the Tools menu, click Options.
• Click the Indexes tab on the left.
• Click Force Rebuild.
• Click OK.

Does the issue persist?



The files might be virtual files.
Does a DIR command find these files in a command prompt?

[denison]

Please make sure no search options are checked under the Search menu (eg: uncheck match case, uncheck match whole words, uncheck regex)

Please make sure the Everything filter is active under the Search menu.

Please make sure these files are not excluded from Tools -> Options -> Exclude.



Please make sure Everything is installed correctly and running as a standard user:

• In Everything, from the Tools menu, click Options.
• Click the General tab on the left.
• Check Store settings and data in %APPDATA%\Everything.
• Uncheck Run as administrator.
• Check Everything Service. (Please make sure this is tick-checked and not square-checked)
• Click OK.
• Exit Everything (right click the Everything tray icon and click Exit).
• Restart Everything.

Please check your drive for errors:

• Please backup anything important on your drive before checking it for errors.
• In Windows Explorer, right click your drive and click Properties.
• Click the Tools tab.
• Click Check now...
• Click Start
• If prompted to schedule a scan on the next restart, click Yes.

Please try forcing a rebuild:

• In Everything, from the Tools menu, click Options.
• Click the Indexes tab on the left.
• Click Force Rebuild.
• Click OK.

Does the issue persist?



The files might be virtual files.
Does a DIR command find these files in a command prompt?

Thanks for the fast reply.

As I stated before, I already tried all these things, but nothing worked.

What do you mean by "The files might be virtual files"?

Yes, using the DIR command in a command prompt it shows all the 94 files in the folder.

[void]

What do you mean by "The files might be virtual files"?

Not real physical files.
NTFS indexing will only find physical files.

An example being the Recycle bin folder.
The files stored on disk are different.

If DIR is finding these files, they are most likely physical files.



Please send some debug output:

• In Everything, type in the following search and press ENTER:
  /verbose
• Type in the following search and press ENTER:
  /debug_log
• From the Tools menu, click Options.
• Click the the Indexes tab on the left.
• Click Force Rebuild.
• Close the options window.
  --wait for indexing to complete -progress is shown in the status bar.
• Exit Everything (File -> Exit)
• Could you please upload your %TEMP%\Everything Debug Log.txt to /bugreport